Privacy policy

 

Privacy Policy

Effective Date: October 1, 2026

This Privacy Policy explains how Phaile ("we," "our," or "us") collects, uses, stores, and protects information when you use the Phaile mobile application (the "App").

By downloading or using Phaile, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Phaile is designed to help you manage files, documents, photos, videos, audio, PDFs, and other content on your device.

Depending on how you use the App, we may process the following categories of information.

A. Files and Documents

Phaile may access files and media that you choose to import, open, organize, manage, compress, convert, or otherwise process through the App.

This may include:

  • Photos
  • Videos
  • Audio files
  • PDF files
  • Documents
  • Other supported file types
  • File names and file metadata
  • Folder information
  • File size and file type

Your personal files are primarily processed and stored locally on your device.

We do not intentionally upload the contents of your personal files to our servers unless a particular feature clearly requires transmission and you choose to use that feature.

B. Device and Technical Information

We and our service providers may automatically process certain technical information, such as:

  • Device model
  • Operating system and version
  • App version
  • Device identifiers
  • Advertising identifiers, where permitted
  • IP address
  • Approximate location derived from IP address
  • Language and regional settings
  • Network information
  • App installation information
  • General diagnostic information

This information may be used for app functionality, analytics, advertising, security, and troubleshooting.

C. App Usage and Analytics Information

We use Firebase and related Google services to understand how users interact with Phaile and to improve the App.

Depending on the Firebase services enabled in the App, information may include:

  • App launches
  • Screen views
  • Feature usage
  • Button interactions
  • Session information
  • Device information
  • App version
  • Operating system information
  • Performance and diagnostic information
  • General usage events

Firebase Analytics is designed to provide app usage and engagement information and may automatically collect certain events and properties. Firebase

We use this information to:

  • Understand how features are used
  • Improve app performance
  • Identify technical problems
  • Develop new features
  • Analyze overall app usage
  • Improve user experience

D. Crash and Diagnostic Information

If crash-reporting or diagnostic services such as Firebase Crashlytics are enabled, technical information related to crashes, errors, and app performance may be collected.

This may include:

  • Device model
  • Operating system
  • App version
  • Crash logs
  • Error information
  • Diagnostic information
  • App state at the time of an error

This information helps us identify and fix technical problems.

E. Advertising Information

Phaile uses Google AdMob to display advertisements in the free version of the App.

Depending on applicable laws, device settings, and consent choices, AdMob and its partners may process information such as:

  • Advertising identifier
  • IP address
  • Device information
  • App information
  • Approximate location
  • Advertising interaction information
  • Information about ad impressions and interactions

Advertising may be personalized or non-personalized depending on applicable requirements and your choices.

Where required, we request appropriate permissions or consent before using advertising identifiers for personalized advertising.

Users who purchase an eligible subscription may receive an ad-free experience, according to the applicable subscription terms.

F. Purchases and Subscriptions

Phaile offers optional subscriptions and/or one-time purchases through Apple's App Store.

Available products may include:

  • Monthly subscription
  • Yearly subscription
  • Lifetime/one-time purchase

Payments are processed by Apple through the App Store. We do not directly receive or store your complete credit card, debit card, or other payment-card information.

We use RevenueCat to help manage subscriptions, purchases, entitlements, and subscription status.

RevenueCat's SDK can process purchase information and an App User ID to maintain subscription status and entitlements. RevenueCat

Information processed for subscription management may include:

  • App User ID or anonymous identifier
  • Product identifier
  • Purchase information
  • Subscription status
  • Entitlement information
  • Transaction-related information
  • Subscription renewal or expiration information
  • App/device information necessary for the service

RevenueCat states that its services may store customer data through infrastructure such as Amazon Web Services and use security measures including encryption in transit. RevenueCat

G. Face ID / Biometric Authentication

Phaile may provide features that allow you to protect private files using Face ID or another supported biometric authentication method.

Phaile does not receive or store your Face ID facial data.

Biometric authentication is handled by Apple's operating system. The App receives an authentication result rather than access to your biometric information.

H. Information You Provide to Us

If you contact us for support, we may receive information that you voluntarily provide, such as:

  • Your name
  • Email address
  • Device/app information
  • Details about the issue
  • Screenshots or other information you choose to provide

We use this information only to respond to your request and provide support.

2. How We Use Information

We may use information collected through Phaile to:

  • Provide and maintain the App
  • Manage files and documents according to your instructions
  • Provide file management and utility features
  • Process subscriptions and purchases
  • Provide premium features
  • Verify subscription entitlements
  • Display advertisements
  • Measure advertising performance
  • Analyze app usage
  • Diagnose crashes and technical problems
  • Improve performance and reliability
  • Develop new features
  • Prevent fraud, abuse, and unauthorized activity
  • Respond to customer support requests
  • Comply with applicable legal obligations

3. How Your Files Are Handled

Phaile is primarily a local file-management application.

Files that you import or create within Phaile may remain on your device and can be accessed by the App to provide its functionality.

We do not intentionally use your personal documents, photos, videos, audio files, or PDFs for advertising or analytics.

We do not sell the contents of your personal files.

If you use a feature that requires communication with an external service, the information necessary for that feature may be transmitted to the relevant service.

4. Third-Party Services

Phaile may use third-party services to operate, analyze, monetize, and improve the App.

These services may include:

Google AdMob

Used to provide advertisements and measure advertising performance.

Firebase

Used for analytics, diagnostics, crash reporting, remote configuration, and other app-development services where enabled.

RevenueCat

Used to manage subscriptions, purchases, customer entitlements, and subscription status.

Apple App Store / StoreKit

Used to process App Store purchases and subscriptions.

These third-party providers process information according to their own privacy policies and applicable terms.

Firebase provides privacy and security information regarding its services and supports privacy frameworks such as GDPR and CCPA/CPRA. Firebase

5. Information Sharing

We do not sell your personal information or the contents of your personal files.

We may share or allow access to information with service providers that help us operate Phaile, including:

  • Advertising providers
  • Analytics providers
  • Crash-reporting providers
  • Subscription-management providers
  • App Store/payment providers
  • Hosting or infrastructure providers
  • Customer-support providers

These providers may process information only as necessary to provide their services, subject to their applicable terms and privacy policies.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect our rights or property
  • Prevent fraud or abuse
  • Protect users or the public
  • Investigate security issues
  • Enforce our agreements

6. Advertising and Tracking

Phaile may use advertising technologies provided by Google AdMob.

Depending on your location and applicable law, we may request consent before using certain advertising or tracking technologies.

On iOS, when applicable, Phaile may request permission through Apple's App Tracking Transparency framework before accessing the device's advertising identifier for tracking purposes.

You can also manage certain advertising and privacy settings through your device settings.

7. Children's Privacy

Phaile is not intended to knowingly collect personal information from children in violation of applicable law.

We do not knowingly request personal information from children for purposes unrelated to providing the App.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

8. Data Security

We take reasonable technical and organizational measures to protect information processed through Phaile.

Depending on the type of information and service involved, safeguards may include:

  • Encryption during transmission
  • Access controls
  • Secure infrastructure
  • Limited access to information
  • Security monitoring
  • Technical safeguards provided by third-party service providers

However, no electronic storage or transmission method can be guaranteed to be completely secure.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide the App
  • Maintain subscription records
  • Provide customer support
  • Analyze and improve our services
  • Resolve disputes
  • Prevent fraud
  • Comply with legal obligations

Files stored locally within Phaile generally remain on your device until you delete them or remove the App, subject to Apple's operating-system behavior and your actions.

Third-party service providers may retain information according to their own retention policies.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

  • The right to know what information is collected
  • The right to request access to personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of certain information
  • The right to object to or restrict certain processing
  • The right to withdraw consent where processing is based on consent
  • The right to opt out of certain forms of advertising or data processing
  • The right to data portability where applicable

Some rights may be subject to legal limitations or exceptions.

To exercise applicable rights, contact us using the information provided below.

11. California Privacy Rights

If you are a California resident, applicable California privacy laws may provide you with additional rights concerning your personal information.

Subject to applicable legal exceptions, these rights may include:

  • The right to know
  • The right to access
  • The right to delete
  • The right to correct
  • The right to opt out of certain processing
  • The right to limit certain uses of sensitive personal information where applicable
  • The right to non-discrimination for exercising privacy rights

We do not sell personal information in the traditional sense.

You may contact us to exercise applicable California privacy rights.

12. European Economic Area, UK and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, applicable privacy laws may provide additional rights.

Depending on the circumstances, we may process information based on:

  • Your consent
  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.

You may also have the right to lodge a complaint with your local data protection authority.

13. International Data Transfers

Some third-party service providers used by Phaile may process information in countries other than the country where you live.

For example, service providers may operate infrastructure or data centers in the United States or other jurisdictions.

Where required by applicable law, appropriate safeguards may be used for international data transfers.

14. Your Device Permissions

Phaile may request access to certain device features or content when required for specific functionality.

Depending on the features you use, this may include:

  • Photos and media
  • Files and documents
  • Camera, if a scanning or capture feature is provided
  • Face ID or biometric authentication
  • Notifications, if enabled

You can manage many permissions through your device's settings.

You may continue to use portions of Phaile without granting certain permissions, although some features may not work correctly without the relevant permission.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to stay informed about how information is handled.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

App: Phaile
Email: mitalmalaviya0707@gmail.com

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